We build high-performance AI webchats and digital solutions that work for your business 24 hours a day. Enterprise-grade engineering, now on your website.
Technology is only useful when it solves human problems. I turn business objectives into robust digital products, combining modern web development, security thinking and applied AI. No needless complexity. No vague promises.
From strategy to production code.
Turn customer service into growth with a solution that engages, qualifies and integrates — without compromising your company data.
Turn your website into a 24/7 lead-generation engine. Custom AI assistants trained on your data that seamlessly qualify opportunities, integrate with your CRM, and eliminate repetitive tasks, backed by enterprise-grade security.
Experience in large-scale environments at Boticário, Bradesco and COFCO informs a secure architecture, with answers grounded in company rules to reduce hallucinations and prevent data leakage.
Discover the AI WebchatI connect artificial intelligence to your processes, data and applications to accelerate decisions, organise knowledge and create new digital experiences.
Websites and applications built with Next.js and React, using Cloudflare for DNS, CDN, caching, performance and protection — alongside technical SEO and security from the first decision.
Innovation should not create a new attack surface. I structure AI solutions with clear boundaries, protected data and appropriate oversight — so adoption is responsible, sustainable and ready for the real world.
The best technology does not draw attention to itself. It makes work simpler, safer and more effective.
Data minimisation, access control and technical decisions aligned with user trust.
Grounded responses, robust instructions and human escalation paths whenever they are needed.
Metrics, tests and observability to improve with evidence — not instinct.
We align goals, users, risks and success criteria before choosing the technology.
I define the architecture, experience and message in a clear, testable plan with no waste.
I develop in short cycles, making quality, security and performance visible from the start.
I launch, measure and improve the solution using real behaviour and business priorities.
Also known professionally as Raphael Frantz and Raphael G. Frantz.
A Senior Software Engineer with more than 10 years of experience in high-impact digital products. Specialising in JavaScript, Angular, React and Ionic, he builds user-centred applications using established design patterns, scalable architecture and engineering practices that support quality and continuous evolution.
He has worked with high-performing teams at organisations including Bradesco and Grupo Boticário and currently contributes to COFCO International projects for commodity trading and international operations. In parallel, he applies this experience to artificial intelligence, automation and chat-based solutions.
Selected environments where front-end architecture, user experience and engineering quality made a direct contribution to the product and the business.
Commodity trading · Global teams
Development of Angular applications and artificial intelligence initiatives for international trading, turning operational needs and business data into smarter experiences. Work across global flows, user experience and front-end engineering for products capable of serving more than one million daily users.
E-commerce · Seller portal
Development of the Beleza na Web seller portal using React, GraphQL and a micro-frontend architecture based on Module Federation, alongside automated testing, containerisation and performance monitoring with New Relic.
Digital health · Financial services
During the pandemic, development of a WebRTC telemedicine experience connecting doctors and patients. In parallel, modernisation using Angular, Ionic and Capacitor, integration with microservices and Node.js BFFs, and OAuth/JWT authentication.
Retail automation · More than 100 clients
Technical leadership in retail automation software, covering marketplace, payment and logistics integrations, PHP modules, CI/CD, SEO, performance analysis and server maintenance.
The essentials to decide whether Gumo Web Solutions is the right partner for your next project.
Gumo Web Solutions builds AI-powered web chats, integrates artificial intelligence into business processes and applications, and develops secure, fast websites and web products with a strong technical SEO foundation.
It suits businesses that handle repeated questions, need to qualify opportunities, support customers using internal knowledge or automate tasks while retaining appropriate human oversight.
Each project applies data minimisation, access control, clear model boundaries, grounded answers and human escalation. The architecture reflects the organisation’s actual data, risks and obligations.
Yes. Raphael Gallotti works from Portugal with companies and teams in the UK, Portugal, Brazil and other markets, in both English and Portuguese.
Raphael Gallotti, also professionally known as Raphael Frantz and Raphael G. Frantz, is a Senior Software Engineer and the founder of Gumo Web Solutions. He has more than 10 years of experience, including work with Bradesco, O Boticário, COFCO International and international projects. An achiever by nature, he also seeks challenges away from technology through running and hiking.
Tell me the context, the goal and what is blocking progress. I will respond with honest questions and a concrete next step.
